REASONABLE MODIFICATION TO PROCESSES AND PROCEDURES

    Valley Regional Transit is committed to serving the needs of individuals with disabilities in accordance with the American with Disabilities Act and Section 504 of the Rehabilitation Act of 1073. VRT Reasonable Modification processes are designed to guide VRT staff and contract operators to make reasonable modifications/accommodations to policies, practices, and procedures pertaining to fixed-route, demand response, and paratransit services necessary to avoid discrimination. The authority will grant requests reasonable accommodations except when making accommodations would:

1). Fundamentally alter the nature of the service, program, or activity;
2). Create a direct threat to the health and safety of others; or
3). Where the individual with a disability is able to fully use the services, programs, or activities for their intended purpose without the modification.

HOW TO REQUEST A REASONABLE MODIFICATION OR FILE AN APPEAL