Information on local public transportation, GreenBike users regarding COVID-19 and service changes

Posted: 3/16/2020

Categories: COVID-19 virus

The status of public transportation services in the Treasure Valley

  • Valley Regional Transit has reduced ValleyRide bus services and closed its public facilities as a result of the COVID-19 crisis. Read more about the service reductions and closures on our COVID-19 information page.

We have taken the following steps to help reduce the spread of the virus:

  • VRT installed portable hand sanitizer stations at all public facilities, including Main Street Station in Boise, the Happy Day Transit Center in Caldwell, and the administrative offices in Meridian.
  • For buses with two sets of doors, we have closed the front doors and are asking people to enter the buses through the rear. We are not charging fares. 
  • Bus operators are wiping down the inside of the buses between trips. 
  • Every bus in service is cleaned and disinfected every night. Cleaning crews are paying special attention to frequently touched areas, like handrails and seat backs.
  • Before the buses leave the yard, maintenance workers use sprayers/foggers to disinfect the vehicles.
  • We are taking steps (blocking off seats) to ensure social distancing (at least six feet from others) inside the bus. Additional buses are placed into service during busy ride times.
  • Closed our public facilities (Main Street Station in downtown Boise, Happy Day Transit Center in Caldwell, and the VRT administrative offices in Meridian).
  • Bus operators have been provided with a bottle of disinfectant and a wiping cloth or disinfectant wipes to wipe down buses between route runs when possible.
  • VRT has placed posters in the buses with information on how riders can reduce the risk of spreading disease through covering their coughs and frequently washing their hands.
  • VRT staff will stay home if they feel ill.

In addition to the steps VRT has taken to reduce the spread of COVID-19, there are things you can do to protect yourself and others:

  • If you are feeling ill, don’t ride transit.
  • Practice social distancing.
  • Cover your cough with your sleeve or with a tissue.
  • Wash your hands frequently.
  • We encourage our customers to get information from reputable health organizations like the Centers for Disease Control and Prevention and the World Health Organization, for the latest COVID-19 updates.

Here is the operations status of other VRT transportation services:

  • Boise Greenbike - All services are up and running.
  • Rides 2 Wellness is still providing rides, but at a reduced level. 
  • Harvest Transit is  providing very limited essential services (e.g. doctor appointments, grocery shopping) transportation.
  • Village Van - Still in operation. Additional vehicles (buses) have been placed into service to help allow for social distancing requirements.
  • Volunteer Drivers - Still operating, but providing few rides.
  • CityGo - The health and safety of our members and team is our top priority. Because Main Street Station is temporarily closed to the public due to the coronavirus (COVID-19), we will be mailing all member passes. If you have any questions, contact Kaite Justice at

Here is the operations status of other VRT transportation services and public transportation services provided by others in the region:

  • SHIP (State Housing and Innovative Partnerships) - Providing Meals on Wheels service and limited essential services.
  • Boise State University - Boise State University has made the decision to suspend all service of the Bronco Shuttle until further notice.
    Boise State's Department of Public Safety will continue to offer security escorts on campus for students, faculty, and staff. For escorts please call 208-426-6911.
    The Elder Street Park and Ride Shuttle will continue to run through April 17, 2020. A planned discontinuation of the service is set for April 17 and that will continue as planned.
  • Ada County Highway District Commuteride - Commuteride has grounded all vans except those transporting military, medical or infrastructure (e.g. power grid workers). All other vans are suspended until further notice. Members will be credited any pro-rated fares to their accounts to when their vans restart, unless you need to make a change. If you need to cancel a recurring payment, please contact: Karen Arnold at 208-386-6313 or Michelle Tang at 208-871-7665.
  • Senior centers - Most senior center transportation has suspended transportation services (please check with the senior center for the latest updates):
    • The Star Senior Center has suspended all transportation services. The center is planning to resume service on June 3. 
    • The Eagle Senior Center is doing very limited essential service rides.
    • The Kuna Senior Center is transporting seniors to doctor appointments and grocery stores, and is also delivering some meals. The center is planning to resume full service on June 1.
    • The Parma Senior Center is not providing rides, but is delivering meals and providing curbside pick-up meals.
    • The Meridian Senior Center is not providing any transportation services. The center is planning to resume service on June 1.
  • Metro Community Services - The service is providing Meals on Wheels and very limited essential services transportation.
  • Interfaith Sanctuary, Calvary Boise Campus - All transportation services have been suspended.

 Last update: May 13, 2020