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February 21 6:00 AM

The construction is complete in front of the Cheese Factory in Nampa. These stops are now open: E Franklin Rd & Star Rd NEM, and E Franklin Rd & N Robinson Rd SEC. The permanent blades are not up yet, so temp stops are placed.

9

February 21 3:00 AM

Due to construction blocking the stop busses will not be servicing the Outbound stop at State and Ellens Ferry.

February 20 12:00 AM

Due to revenue lane closed for construction on IB Ustick and Shamrock stop is closed, no temp stop placed.

February 19 5:00 AM

Route 8 will be on detour from 2-18 to 3-7. AM Stop at HP, Stops on Meeker and Discovery near YMCA, and Discovery NWM stop in front of Burger King are closed no temp stop placed. Only two stops will be open: one at HP heading downtown and one on Discovery SWM stop. These two stops will be servicing AM and PM trips.

3

February 11 1:00 AM

Due to detour, inbound stops at Capitol and University, Capitol and Cesar Chavez, and Capitol and River will be closed until further notice. Temporary stop will be placed at Capitol and Boise Ave.

29

February 11 1:00 AM

Due to construction route will detour using University to Broadway. All inbound stops between on University and Main Street Station are closed. A temporary stop has been placed on Lincoln at University.

5

February 11 1:00 AM

Due to construction both inbound routes 4 and 5 are on detour. From River, Left on 11th, Right on Myrtle, Left on Capitol. Stop at Capitol and River will be missed. No temp stops placed.

9

January 24 12:00 AM

Due to construction on State and Pierce Park area both stops on inbound and outbound sides are closed and no temp stops.

January 16 1:00 AM

Due to road closure on 8th Street OB route will be on detour from 5th Street to Fort Street. Stop on 8th and Franklin will be closed, no temp stop placed. Please go to next open stop to catch route 10.

2

January 16 1:00 AM

For the outbound routes 2, 16 and 17 stop on Main and 3rd is closed for long term, please use stop on Main and 1st. Thank you.

September 16 8:00 AM

Due to road construction, route 16 is on detour. Stops on 1st/Idaho and 1st/Bannock will be closed, use stop on Main and 1st.

Home > Accessibility

Accessibility

VRT has been connecting people to the community they love to live in for over 20 years. We believe that equity, accessibility, and great customer experiences are at the forefront of public transportation, and offer a variety of services for those who experience difficulty utilizing our bus routes.

Man in wheelchair smiling while riding a bus

Accessible Transportation

Valley Regional Transit provides accessible transportation with our VRT Access and VRT Beyond Access services, with other specialized services available to meet additional community needs.

Full screen map

 

VRT Access VRT Beyond Access
Service Area Limited: ¾ mile of bus routes Broad: Most of Ada and Canyon County
Cost $3 No cost
Guaranteed ride Yes No
Pick-up/Drop-off Curb-to-curb Door-to-door
Qualifier Disability Disability and/or age

Services

VRT’s Access and Beyond Access services work together to provide ADA transportation for older adults and persons with disabilities across the Treasure Valley. VRT partners with a third-party organization called ADA Ride to determine disability status.

To apply for VRT Access, please visit ADARide.com or call (877)232-7433.

To qualify for VRT Beyond Access, passengers must first apply for VRT Access.

  • If you qualify for Access, you automatically qualify for Beyond Access.
  • If you do not qualify for Access and are 60 or older, you qualify for Beyond Access.
  • If you do not qualify for Access and are younger than 60, you do not qualify for Beyond Access

Note: Beyond Access trip requests that can be completed entirely by Access must be booked as Access trips. VRTCustomer Service will assist with determining trip eligibility.

  • Access

    Access is a paratransit transportation service operated by Valley Regional Transit through the tax support of local municipalities. Designed to complement fixed-route and on-demand bus systems, this service is available to people who are unable to utilize the fixed-route or on-demand bus systems because of a disability. Eligibility may be limited on a conditional basis, and each trip can be reviewed.

    Learn more

  • Beyond Access

    Beyond Access is a regional, shared ride, curb-to-curb service launching January 2024 for older adults and persons with disabilities that will provide no-cost trips in and between Canyon and Ada counties within the designated service area. Available Monday through Friday from 7 a.m. to 6 p.m.

    Learn more

  • Other Services

    We serve the Treasure Valley by getting more people to more places. There are several VRT programs that provide accessible, inclusive transportation to riders of all backgrounds.

    Learn more

Reasonable Modification to Process & Procedures

Valley Regional Transit is committed to serving the needs of individuals with disabilities in accordance with the American with Disabilities Act and Section 504 of the Rehabilitation Act of 1973. VRT Reasonable Modification processes are designed to guide VRT staff and contract operators to make reasonable modifications/accommodations to policies, practices, and procedures pertaining to fixed-route, demand response, and paratransit services necessary to avoid discrimination. The authority will grant reasonable accommodations requests except where making accommodations would:

  1. Fundamentally alter the nature of the service, program, or activity;
  2. Create a direct threat to the health and safety of others as defined in CFR 37.3; or
  3. Where the individual with a disability is able to fully use the services, programs, or activities for their intended purpose without the modification.

ADA-accessible formats are available upon request.

 

 

How to request a reasonable modification

The Operations Director is the designated Reasonable Modification Coordinator. The coordinator is responsible for the administration of the reasonable modifications processes and maintaining documentation of requests and disposition of requests for modifications. Requests can be sent via:

Mail

Valley Regional Transit

ATTN: Jeannette Ezell, Reasonable Modification Coordinator

700 NE 2nd St., Suite 100

Meridian, ID 83642

Email

jezell@ridevrt.org

Phone

(208)258-2711

Reasonable Modification Request Form (fillable online) Reasonable Modification Request Form (downloadable PDF)

 

How to FILE A COMPLAINT

Any person wanting to file a complaint or appeal a denial of a request for modification of policies and practices has ten (10) days from receiving the decision to do so. Complaints or appeals may be filed via:

Mail

Valley Regional Transit

ATTN: Jason Rose, Public Information Officer

700 NE 2nd St., Suite 100

Meridian, ID 83642

Email

jrose@ridevrt.org

Phone

(208)803-5183

 

How to REQUEST ADA-ACCESSIBLE FORMATS

ADA-accessible formats are available by request and can be sent via:

Mail

Valley Regional Transit

ATTN: Jason Rose, Public Information Officer

700 NE 2nd St., Suite 100

Meridian, ID 83642

Email

jrose@ridevrt.org

Phone

(208)803-5183

 

Title VI

Valley Regional Transit is committed to ensuring that no individual or organization is excluded from participation in, denied the benefits of its program, activities or services, or subject to discrimination on the basis of race, color or national origin in accordance with Title VI or the Civil Rights Act of 1964, as amended.

Learn more about Title VI

Download the Title VI/ADA complaint form:

In English In Spanish (Español)
Title VI of the Civil Rights Act of 1964

“No person in the United States shall, on the grounds of race, color, or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving federal financial assistance.”