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21

August 16 4:00 AM

Outbound route 21 stop at Gleenwood and Chinden is closed due to the Fair. There is a temporary stop far side just after the 1st entrance into the parking lot.

3

August 13 12:00 AM

Outbound route 3 stop at Vista and Nez Perce is closed. Temporary stop place near side.

August 12 3:00 AM

Route 8 Inbound stop at Chinden and Maple Grove has been closed. No temporary stop was placed.

9

August 06 12:00 AM

New detour on the Outbound Route 9. From 5th, Left on Idaho, Right on 15th, Left on State. Stops on State at 9th, 11th, 15th, and 18th will be closed. We will be servicing stops on Idaho Outbound. We will be returning to regular route on the Inbound side. A temporary stop has been placed at State and 21st. Inbound stop at State and 9th has been closed due to construction.

3

August 06 12:00 AM

The stop on Vista and Spaulding is closed. There is a temporary stop placed farside.

20

July 18 2:00 AM

The outbound stop at Orchard and Franklin is closed due to construction. There is a temporary stop placed nearside before the cones.

June 14 5:00 AM

Route 10 is on detour. Outbound stops closed: 8th and Franklin, Fort and 9th, and Fort and 13th. Temp stop placed at 15th and Resseguie.

June 07 8:00 AM

Due to road construction, route is on detour. Stops on 1st/Idaho and 1st/Bannock will be closed, use stop on Main and 1st.

Home > Accessibility

Accessibility

VRT has been connecting people to the community they love to live in for over 20 years. We believe that equity, accessibility, and great customer experiences are at the forefront of public transportation, and offer a variety of services for those who experience difficulty utilizing our bus routes.

Man in wheelchair smiling while riding a bus

Accessible Transportation

Valley Regional Transit provides accessible transportation with our VRT Access and VRT Beyond Access services, with other specialized services available to meet additional community needs.

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VRT Access VRT Beyond Access
Service Area Limited: ¾ mile of bus routes Broad: Most of Ada and Canyon County
Cost $3 No cost
Guaranteed ride Yes No
Pick-up/Drop-off Curb-to-curb Door-to-door
Qualifier Disability Disability and/or age

Services

VRT’s Access and Beyond Access services work together to provide ADA transportation for older adults and persons with disabilities across the Treasure Valley. VRT partners with a third-party organization called ADA Ride to determine disability status.

To apply for VRT Access, please visit ADARide.com or call (877)232-7433.

To qualify for VRT Beyond Access, passengers must first apply for VRT Access.

  • If you qualify for Access, you automatically qualify for Beyond Access.
  • If you do not qualify for Access and are 60 or older, you qualify for Beyond Access.
  • If you do not qualify for Access and are younger than 60, you do not qualify for Beyond Access

Note: Beyond Access trip requests that can be completed entirely by Access must be booked as Access trips. VRTCustomer Service will assist with determining trip eligibility.

  • Access

    Access is a paratransit transportation service operated by Valley Regional Transit through the tax support of local municipalities. Designed to complement fixed-route and on-demand bus systems, this service is available to people who are unable to utilize the fixed-route or on-demand bus systems because of a disability. Eligibility may be limited on a conditional basis, and each trip can be reviewed.

    Learn more
  • Beyond Access

    Beyond Access is a regional, shared ride, curb-to-curb service launching January 2024 for older adults and persons with disabilities that will provide no-cost trips in and between Canyon and Ada counties within the designated service area. Available Monday through Friday from 7 a.m. to 6 p.m.

    Learn more
  • Other Services

    We serve the Treasure Valley by getting more people to more places. There are several VRT programs that provide accessible, inclusive transportation to riders of all backgrounds.

    Learn more

Reasonable Modification to Process & Procedures

Valley Regional Transit is committed to serving the needs of individuals with disabilities in accordance with the American with Disabilities Act and Section 504 of the Rehabilitation Act of 1973. VRT Reasonable Modification processes are designed to guide VRT staff and contract operators to make reasonable modifications/accommodations to policies, practices, and procedures pertaining to fixed-route, demand response, and paratransit services necessary to avoid discrimination. The authority will grant reasonable accommodations requests except where making accommodations would:

  1. Fundamentally alter the nature of the service, program, or activity;
  2. Create a direct threat to the health and safety of others as defined in CFR 37.3; or
  3. Where the individual with a disability is able to fully use the services, programs, or activities for their intended purpose without the modification.
How to request a reasonable modification or file an appeal Download an ADA request for reasonable modification form Download the VRT Title VI/ADA Complaint Form

 

Learn more about Title VI