New detour on the Outbound Route 9. From 5th, Left on Idaho, Left on 16th, Right on Main, Right on 23rd, Left on State. Stops on State at 9th, 11th, 15th, 18th, and 18th will be closed. We will be servicing stops on Idaho and Main Outbound. We will be returning to regular route on the Inbound side.
IB stop on Chinden and Maple Grove is closed due to construction, no temp stop.
Route 10 is on detour. Outbound stops closed: 8th and Franklin, Fort and 9th, and Fort and 13th. Temp stop placed at 15th and Resseguie.
Due to road closure on East Warm Springs, this route is on detour. Learn more at ridevrt.org/detour17.
Due to road construction, route is on detour. Stops on 1st/Idaho and 1st/Bannock will be closed, use stop on Main and 1st.
To better serve all of our community members, Valley Regional Transit is excited to introduce Beyond Access. Available in Ada and Canyon Counties, Beyond Access provides no-cost curb-to-curb transportation for older adults and people with disabilities.
The Beyond Access service area covers most of Ada and Canyon counties. VRT will verify if your trip is within the service area during the booking process.
Note: Beyond Access trip requests that can be completed entirely by Access must be booked as Access trips.
Learn more about Access
To qualify for VRT Beyond Access, passengers must first apply for VRT Access.
To apply for VRT Access, please visit ADARide.com or call (877)232-7433.
Note: Beyond Access trip requests that can be completed entirely by Access must be booked as Access trips. VRT Customer Service will assist with determining trip eligibility.
VRT provides three convenient ways to book your Beyond Access trips through the Treasure Valley. Riders can book trips from 5 minutes to 7 days in advance.
Interested in setting up recurring trips? Contact VRT Customer Service.
Step 1: Download the “VRT Booking” app through your app store. Follow the set-up instructions.
Step 2: Enter your pickup address and tap “Set Pickup.”
Step 3: Enter your destination address and tap “Set Dropoff.”
Step 4: Choose your ride option and tap “Book.”
Step 5: Meet your ride at the location indicated in the app.
Información en español disponible por internet, en la aplicación y por teléfono.
If you need help booking your ride, give Customer Service a call.
Customer Service 208-345-7433
Rides must be cancelled in advance or service may be suspended. To cancel, call (209)345-7433.
To cancel a trip on the same day, call at least one hour prior to pick-up time. Depending on circumstances and timing, a trip cancelled with less than one hour’s notice may be considered a no-show.
A no-show occurs when:
When the passenger is a no-show on the first trip of the day, remaining trip(s) for that day are automatically cancelled.
Cancellations made less than one hour before the scheduled trip or cancellations made at the door after the vehicle has arrived are considered late cancellations. Late cancellations are treated the same as a no-show.
In a 30-day calendar period, any passenger who has 3 no-shows will receive the following violations:
VRT will not count a no-show or a late cancellation if the missed trip(s) are due to an error, such as:
Reducing no-shows requires effort by both passengers and staff. Below are some guidelines to keep in mind:
Beyond Access is a new service from VRT that provides trips for those that qualify in Ada and Canyon counties Monday through Friday, 7 a.m. to 6 p.m. Beyond Access will replace transportation services currently provided by SHIP, Harvest Transit, Star Senior Center, Metro Community Services, and VRT’s Eagle Senior Transportation Service. The last day to ride for these services is Friday, December 22, 2023. There will be no services available from Monday, December 25 to Friday, December 29, 2023. Riders can begin booking Beyond Access trips on Tuesday, December 26.
Beyond Access unifies smaller services into one convenient way to book rides through the Treasure Valley. You can take the trip you’ve taken in the past, now provided by VRT, and have access to a bigger service area!
Beyond Access is a curb-to-curb service available in and between Ada and Canyon counties. VRT will check if your trip falls within the service area and provide trip details during the booking process.
Beyond Access is a no-cost service.
To qualify, please provide proof of age (60+) and/or a Medicare card to VRT’s Customer Service. Existing riders in VRT’s specialized transportation or Access programs automatically qualify.
The drop-off window is an estimate based on your desired travel time. Because this is a ride-sharing service, actual drop-off time may vary. Please understand that while we make every effort to arrive at your desired travel time, you may have a slight wait due to demand. If you must arrive at your destination at a specified time, we recommend planning your trip to arrive early.
Our mission at Valley Regional Transit is to help more people get to more places more often, which means helping you talk and write about our services. Use these resources to help your organization and clients get on board!
Beyond Access flyer (color) Beyond Access flyer (black & white)
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